Refund policy
Jai Virat Puja Store
Thank you for shopping with Jai Virat Puja Store. We value our customers and aim to provide the best quality spiritual and puja products. If for any reason you are not satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns within 7 days from the date of delivery.
To be eligible for a return:
-
The item must be unused and in original condition
-
The item must be returned with original packaging
-
All tags, accessories, and documents (if any) must be included
-
Proof of purchase or order confirmation must be provided
Items that are used, damaged, or not in their original condition will not be eligible for return.
To initiate a return request, please contact us at:
📧 jaiviratpujastore@gmail.com
📞 Cell: 8977055319
Refunds
Once we receive your returned item, it will be inspected by our team.
After inspection:
-
You will receive an email notification regarding approval or rejection of your refund.
-
If the refund is approved, the amount will be credited to your original payment method.
Please allow 7–10 business days for the refund to reflect in your account, depending on your bank or payment provider.
If the return is not approved (for example, if the item is used, damaged, or missing parts), we will inform you and the item can be shipped back to you at your cost.
Exchanges
Currently, direct exchanges are not available.
If you need a different product, size, or variation:
-
Return the original item (if eligible).
-
Once the return is processed, place a new order for the desired item.
Contact Us
If you have any questions about returns or refunds, please contact us:
Jai Virat Puja Store
📧 jaiviratpujastore@gmail.com
📞 8977055319
🌐 www.jaivirat.in